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| Merchant Policy | Rowe Woodcraft Handcrafted Products |
| How to order: | Fax: 603-895-2131 Email: With this form Online orders: http://www.rowewoodcraft.com/ Mail orders: If you choose to mail your purchase by check or money order, please print the order form pdf doc and mail your payment to Rowe Woodcraft LLC, 24 Critchett Rd, Raymond, NH 03077 |
| Shipping limits: | We ship handcrafted products anywhere in the continental United States, except for Custom Built Furniture |
| Customer guarantee: | Rowe Woodcraft offers only the finest wood products and supplies. Everything you buy from Rowe Woodcraft is backed by our 30-Day Guarantee against defects. If you are not completely satisfied with your purchase — we’ll gladly exchange, give you credit or refund your purchase (less shipping & handling charges). Return the items within 30 days of original invoice date along with a copy of your invoice. You are responsible for the return shipping charges. |
| Return policy: | You may return an item for refund or replacement
within 30 days of the shipment date. Shipping and handling charges are non-refundable.
All returns must be accompanied by the packing slip. When you return an item, follow the instructions on the packing slip, and most
importantly, please indicate the reason for the return. You may want to insure
your return; we cannot be responsible for lost or misdirected returns. If you
paid for your order by credit card, a credit will be issued and will appear on
your billing statement.
Your packing slip will indicate where you need to send your return. In general,
though, you may return merchandise to: If you have any questions regarding your order, |
| Payment options: | We gladly accept checks, money orders, and major credit cards thru PayPal. Sorry, we cannot accept C.O.D. orders |